New Book Release Coauthored by Andersen Alumnus Jennifer Eggers Resilience: It’s Not About Bouncing Back

By Jennifer Eggers, Jennifer is the Founder and President of LeaderShift Insights®, a firm with deep expertise aligning structure, people, and investments to drive strategy and increase leaders and organization capacity to adapt in the face of disruption. She is a former Partner with Cambridge Leadership Group, Vice-President, Leadership Development & Learning for Bank of America, and has held several other senior roles in Learning, Organization & Leadership Development at AutoZone and Coca-Cola Enterprises. She started her career with Arthur Andersen’s Business Consulting Practice in Metro New York.

Resilience: It’s Not About Bouncing Back

International Best Seller

available soon in paperback

The power of resilience within organizations and can transform an average company into a powerhouse. Yet, even in times of rapid disruptive change, there is no manual for building resilient organizations. This book is that manual.

Resilience, left to individuals, will only ever be built by people in the moments that require them to dig deep and find it. The real power in building resilience before we need it, lies in what we can accomplish when our organizations become resilient. This book presents a simple framework for leaders and organizations to prepare for sustainable results in the face of rapid, disruption.

The power for organizations lies in the act of methodically and collaboratively building a collective resilience framework to increase their ability to thrive in the face of complex challenges for which the answer, and often even the definition of the problem itself, may not be obvious. These challenges frequently require both the organization and the leaders within them to make trade-offs in values and loyalties. Often, an individual’s resilience will ‘get them through’ such changes, but a more effective approach is to build organizational resilience before we need it.

Building resilience involves intentional preparation to increase our ability to emerge from challenges better equipped to deal with them than we were in the past. For organizations in an environment of rapid, disruptive change, there is often no ‘back’ to bounce to after disruption, because by the time they right themselves things have changed.

This book presents a simple framework that can be applied to both individuals and organizations. It's proven, and it works. Part One presents the most difficult prerequisite work of building individual resilience and Part Two presents the organizational application.

Written in ‘pull no punches’ style, Resilience: It’s Not About Bouncing Back begins by explaining the case for resilience, how building it is not only possible, but imperative for creating successful leaders and organizations in today’s rapidly changing world. The book goes on to present the proven, proprietary LeaderShift Resilience Framework drawing on real examples and pointed exercises to deliver a down-to-earth strategy for building resilient leaders and companies.

Connecting the dots between Resilience and ground-breaking work on Adaptive Leadership from Harvard’s Ron Heifetz and others, the book is intertwined wisdom gleaned from years spent tackling these issues with leaders across the globe. The result is a candid, insightful and easily absorbed template that helps organizations banish ‘change fatigue’ once and for all and instead be energized and elevated by disruption – one leader at a time.